Showing posts with label visits. Show all posts
Showing posts with label visits. Show all posts

Monday, November 12, 2012

Google AdWords vs. Facebook Advertising


When it comes to deciding to choose a social media and online advertising channel, a company must consider their goal. There are a few similarities between Facebook and Google AdWords, such as their massive potential audience, and the fact that both are basically PPC (pay per click) advertising channels. However, The web audience uses Google and Facebook differently – they check their Facebook accounts and they search Google, not the other way around. Depending on what the company wants to achieve in their marketing campaign, one or the other will be a better fit.

Both advertising channels use systems that are mostly self-service for the smaller advertiser, and they both have the ability to target very specific market segments, which is where the major differences lye between the two platforms. Futhermore, Facebook does not allow for mobile advertising options, retargeting options, partner sites, and keyword-based contextual targeting options (Meredith, 2012). If a customer is driving through a town and needs to pick up a prescription or other items, chances are they will use their phone to locate the destination. An effective local SEO campaign and mobile-specific ads can help customers see a particular pharmacy first (Meredith, 2012).

Google still dominates the search game with nearly two-thirds market share, according to Experian HitWise while Facebook is The Social Network--it seems just a matter of time before they announce 1 billion accounts (Meredith, 2012). However, one can assume that Facebook sessions lasts much longer than a typical Google Search, so Facebook Ads are perhaps better if companies want to build brand awareness or get a specific message across. Facebook Ads may also be better if the said message is targeted towards a certain audience, such as fans of a specific movie or TV show, or an alumni group. It’s not impossible to achieve the same targeted people-centric campaigns through Google’s AdWords, but it would be more difficult to do. With Facebook ads, companies can target their ads by age range. Offering a special on make-up or hair products? They can create campaigns by gender. There are a number of demographic categories that can be combined to reach a specifically targeted audience.

However, when it comes to pure web searches, Google is the clear leader. Google Adwords is more suited to driving actual clicks and conversions around specific services and products. It all comes down to intent – while Facebook users are only checking up on status updates and posting photos, Google searches are specifically searching for keywords and have a clear goal.

Basically, Facebook Ads are better suited to building brands or delivering a message to a target group over a longer period of time, while Google AdWords provides an easier way to capture consumers that are dead set on buying specific products or services. Let’s check out this brief video of how one local real estate agent use Facebook Ads to grow her business (Elias, 2012).

In summary, if the question is which channel to use, think of Google and Facebook as venues. Either venue is capable of achieving your objective whether that be awareness building or driving purchase, a company just has to be sure it’s advertising in the right spot and in the right way. Companies should advertise for awareness at the entrance (generic keywords on AdWords or unaffiliated users on Facebook) and for purchase in the back (specific keywords on AdWords or existing fans on Facebook) (Elias, 2012).

References

Elias, H. (2012). YouTube Video: Better Than Google AdWords - Why Facebook Ads Are All You Need. Retrieved on November 12, 2012 from, http://www.youtube.com/watch?v=3-Zub5MRGx4

Meredith, A. (2012). Show Me the Money – Google AdWords and Facebook Advertising. Retrieved on November 12, 2012 from, http://scalablesocialmedia.com/2012/10/google-adwords-facebook-ads/

Monday, November 5, 2012

Understanding Web Metrics


If you haven’t been paying attention to how your website is performing, you are losing valuable information. Paying attention to your web metrics can help you figure out exactly what is and isn’t working on your website. Who should be using web metrics (P.I. Reed School of Journalism: Lesson 1, 2012)?

·      Marketers who recognize the relevancy of electronic trading and the importance of applying Internet marketing tools but have no measuring instruments available to calculate their campaigns’ return on investment.

·      Marketers who are dissatisfied with their number of online user registrations and order placements.

·      Marketers who notice a satisfactory response to their ad campaigns but don't see a lot of follow-through on the part of the customers.

If you want web analytics to actually make a profitable impact on your business, you need to start from the beginning with business objectives. Business objectives are a way for a company to define its goals and direction. Good objectives will tell a company how to allocate its resources based on its strengths, weaknesses and opportunities at every level, including the website. A company can't really start using web analytics until they have determined business objectives. Otherwise, they are just shooting in the dark. 

This decision about business objectives for the website should come from the top. What is the business purpose of the website? It could be to generate leads or build awareness. How do you know which tool to use? Well, Google Analytics is a free analytics program provided by Google. All you have to do is add a small snippet of code to every page of the Website and in less than 24 hours you will be able to your Websites statistics.

Pulling the information from web analytics software is less than 10% of the work, with an overwhelming 90% of the time being dedicated to deriving insights that your organization to use to drive change (Przyklenk, 2012). Such change includes (Przyklenk, 2012): 

·      Comparing Trends
·      Analyzing the Significance of Data
·      Digging Deeper with Segmentation
·      Correlate Trends with Business Objectives/Impact
·      Make Insights Actionable


Web analytics can also assist in developing a highly effective marketing strategy based on the captured user data. Your marketing plan can precisely reflect what your customers want, targeting the exact keywords they use when looking for it, and build landing pages that convert visitors into customers, subscribers or repeat visitors.

Popular Tools that can be used for web/online (or social media) analytics include:

·      Google Analytics
·      Compete.com
·      Alexa.com
·      Webalizer
·      Facebook Insights 


References

P.I. Reed School of Journalism. Lesson 2: Basic Web Analytics. Retrieved on November 5, 2012 from, https://ecampus.wvu.edu/webct/urw/tp0.lc5116001/cobaltMainFrame.dowebct.

Przyklenk, G. (2012). 5 Ways To Make Web Analytics Data More Insightful. Search Engine Watch. Retrieved on November 5, 2012 from, http://searchenginewatch.com/article/2217270/5-Ways-to-Make-Web-Analytics-Data-More-Insightful